Lee, Wan-se (Director, Choongwae Information Technology)


In order to increase the efficiency of the hospital management, such as raising the satisfaction rate of the patients who are going to visit the hospital in a timely manner and reducing the reservation default rate of the patients, various efforts have been made in the hospital. Has been developed. Expansion of service through on-line and off-line is becoming a hot issue in the medical industry, such as expansion of call center which was a traditional service method, provision of text message of SMS, LMS and improvement of accessibility of homepage. Strengthening these services is now becoming a measure of hospitality competitiveness.
_ Sino-foreign intelligent smart escort solution has been providing services to patients through RFID, mobile devices and kiosks for 10 years, and it is combined with individual mobile devices (HP) From this, it was developed as a product that can wait for medical treatment, receive medical expenses, and view medical history.